Returns & Warranty Policy
At HyperX, we stand by the quality of our gaming gear and offer a 30-day money-back guarantee for products purchased directly from our store. If you are not completely satisfied with your purchase, we provide a streamlined process to ensure a quick and easy return.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the request.
Print Return Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside the box.
Pack and Ship
Securely pack the electronics in their original packaging with all included accessories and drop the package off at any authorized carrier location.
Receive Your Refund
After our warehouse inspects the returned items, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing